We Offer 24/7 Service In Sacramento After A Water Damage Disaster

9/6/2019 (Permalink)

We responded quickly to avoid mold growth and prevent additional damage. We used our drying equipment to restore this home.

Water Removal Sacramento – Distraction Leads to Small Home Flood

Most water damage events in homes are due to leaking water connections, burst pipes, even overflowing bathtubs. One client had a different sort of problem. She was washing dishes with the water running and received a phone call which turned out to be a distressing call from a family member. She forgot the dishes with the running water until the phone call was completed and she discovered water all over the kitchen!

After turning the water off, she called SERVPRO in Sacramento to get help for water removal in her kitchen. At our suggestion, the client quickly began mopping up as much water as possible until our technicians arrived. She was very upset about the water and also the phone call she had received. Our technicians were able to assess the situation and quickly take control. We assured the client we would remove all of the water, and she could focus on her family situation.

While SERVPRO cannot help with family emergencies, we can help with water removal emergencies. After vacuuming up all of the water, we also checked for moisture under the cupboards and around the appliances. Water had seeped under the appliances and also the cupboards on the island. The appliances were removed, and the floors dried. No water penetrated the walls behind the baseboards.

The island needed additional attention. The contents of the cupboards were removed and dried using towels. The cupboards were also dried. We drilled holes into the base of the cupboards. A moisture meter was used to check for moisture underneath. Which indicated water had also penetrated this area. Mold is a concern in situations like this. We drilled larger holes and removed the excess water. Compressed air was blown into the area to enhance further drying.

At SERVPRO's suggestion, the client also turned on the air conditioning, which helps to remove further moisture and reduce the humidity in the home. The client appreciated our prompt response and thoroughness during a time when she was dealing with her family emergency.

Call SERVPRO of North Sacramento at (916) 587-3438 for 24/7 service. We serve Sacramento, North Natomas, South Naromas, and surrounding areas. We're Faster To Any Size Disaster. We work on all sizes of water removal events!

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